Shipping

Local Pick Up Orders

  • Use discount code: YEGLOVE to waive shipping fees

  • Your sling(s) will be dropped off 1-2 business days after your order and you will get a "shipped" email

  • PICKUP LOCATION: The magical ROXX crystal and gem shoppe in Bonnie Doon Mall (Please do not contact ROXX about your pickup).

  • PICKUP HOURS: M-F 10AM-9PM  Saturdays 930AM-530PM Sundays 12PM-5PM

  • sign out item at cashier for pickup

  • Please note that ROXX staff are not educated in baby wearing. see our 101 page for video tutorials or connect with us!

  • You MUST pick up your items within 7 days of receiving confirmation of fulfillment

  • Please contact us if you cannot pick up in time. We are not liable for any lost orders due to extended pick up times

Canadian & U.S. Orders

  • Please note that fulfillment times may be longer on restock days due to high volume of orders

  • Allow 1-2 business days for your order to be processed and shipped after receiving your confirmation email

  • Shipping time is 3-7 business days in Canada via CanadaPost

  • Shipping time is 5-10 business days in the US via CanadaPost then transferred to USPS/UPS typically once across the bordeR. YOU CAN CHECK YOUR TRACKING NUMBER IN USPS/UPS ONCE IT HAS CROSSED.

  • SHIPPING TIME IS 1-2 BUSINESS DAYS IN THE US VIA DHL. YOU MAY USE YOUR TRACKING NUMBER IN DHL ON DEMAND DELIVERY TO SPECIFY SHIPPING PREFERENCES

  • US: Customs and duties may or may not occur. These are at the customer's expense

  • Aura Leaf guarantees the delivery of any order. However, we are NOT responsible for lost items due to mistyped addresses

  • Shipping delays may occur due to carrier. See your tracking number for details.

  • All items are FINAL SALE but are eligible for exchange. See our Terms and Conditions page

International Orders

  • Shipping time is 11 business days via CanadaPost Tracked Packet. These times may vary per countrY

  • Shipping time is 2-5 business days via DHL INTL EXPRESS. These times may vary per countrY

  • All international orders will include a tracking number.YOU MAY USE YOUR TRACKING NUMBER IN DHL ON DEMAND DELIVERY TO SPECIFY SHIPPING PREFERENCES

  • Taxes and Duties may or may not occur. These are at the customer's expense.

  • Aura Leaf guarantees the delivery of any order. However, we are NOT responsible for lost items due to mistyped addresses.

  • Shipping delays may occur due to connecting flights and distance to destination. See your tracking number for details.

  • All international sales are FINAL SALE and are therefore not eligible for refunds or exchange.