Local Pick Up Orders
Use discount code: YEGLOVE to waive shipping fees
Your sling(s) will be dropped off 1-2 business days after your order and you will get a "shipped" email
PICKUP LOCATION: The magical ROXX crystal and gem shoppe in Bonnie Doon Mall (Please do not contact ROXX about your pickup).
PICKUP HOURS: M-F 10AM-9PM Saturdays 930AM-530PM Sundays 12PM-5PM
sign out item at cashier for pickup
Please note that ROXX staff are not educated in baby wearing. see our 101 page for video tutorials or connect with us!
You MUST pick up your items within 7 days of receiving confirmation of fulfillment
Please contact us if you cannot pick up in time. We are not liable for any lost orders due to extended pick up times
Canadian & U.S. Orders
Please note that fulfillment times may be longer on restock days due to high volume of orders
Allow 1-2 business days for your order to be processed and shipped after receiving your confirmation email
Shipping time is 3-7 business days in Canada via CanadaPost
Shipping time is 5-10 business days in the US via CanadaPost then transferred to USPS/UPS typically once across the bordeR. YOU CAN CHECK YOUR TRACKING NUMBER IN USPS/UPS ONCE IT HAS CROSSED.
SHIPPING TIME IS 1-2 BUSINESS DAYS IN THE US VIA DHL. YOU MAY USE YOUR TRACKING NUMBER IN DHL ON DEMAND DELIVERY TO SPECIFY SHIPPING PREFERENCES
US: Customs and duties may or may not occur. These are at the customer's expense
Aura Leaf guarantees the delivery of any order. However, we are NOT responsible for lost items due to mistyped addresses
Shipping delays may occur due to carrier. See your tracking number for details.
All items are FINAL SALE but are eligible for exchange. See our Terms and Conditions page
Shipping time is 11 business days via CanadaPost Tracked Packet. These times may vary per countrY
Shipping time is 2-5 business days via DHL INTL EXPRESS. These times may vary per countrY
All international orders will include a tracking number.YOU MAY USE YOUR TRACKING NUMBER IN DHL ON DEMAND DELIVERY TO SPECIFY SHIPPING PREFERENCES
Taxes and Duties may or may not occur. These are at the customer's expense.
Aura Leaf guarantees the delivery of any order. However, we are NOT responsible for lost items due to mistyped addresses.
Shipping delays may occur due to connecting flights and distance to destination. See your tracking number for details.
All international sales are FINAL SALE and are therefore not eligible for refunds or exchange.